Looks like one of those with the timestamp in the filename. No, no other firewall's are on or installed. Thanks for your reply. Yeah, it's auto update first - but I can't even get that far. I'm trying to get a hold of the logs to look through and post As you didn't say that the installation failed I assume that they are. This group requires membership for participation - click to join. 
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Yeah, it's auto update first - but I can't even get that far. I think the 'differs from policy' is because the update is failing Sophos has the 'X' on the laptop.
Sophos error of sophos autoupdate failed from server
Downloading phase completed Module: Yes, the install was completed successfully. Such is the life sometimes of an IT administrator Both the Anti Virus and Auto Update start to uninstall but then the uninstall box just disappears.
About to Sync list of products Trace Oct As for differs from policy - could you please check which policy or policies differ? We needed to manage from a different server and for the most part it has been smooth sailing up to this point.
I can actually push a new install from the server but I always end up with the errors I listed above so I don't think the UNC install will work.
Current product is not installed. Hi, Can you find the msi log for the install of the RMS package? Does anyone have any pointers or is there an uninstall utility? Sophort is homophonic to the German sofort meaning: Have a cool product idea or improvement? Also - as you are using a webserver - try to locate the download request in the server's logs and check for errors.
Installation of product RMSNT failed
Click here to go to the product suggestion community. SyncProduct - Updating Product: If you look in "appwiz.
How did you perform the initial install? Now I'm trying to manage the server, this is what I get on the endpoint:. Looks like one of those with the timestamp rmsnf the filename. Nope, "differs from policy" has excuse the pun a different meaning. Is there a firewall running on the laptop.
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I tried turning off all sophos services before uninstall but still can't uninstall 2 of the 3 installs. This group requires membership for participation - click to join.
The error message I'm getting is as follows note main IP has been renamed to X. I expect that this will rmmsnt result in an error and maybe the log contains a hint on what's failing. Problem is that I can't find any steps or a tool to perform the uninstall. I'm a new user to Sophos and am trying to get it working, however I'm having issues with it updating.
I try to remove it and get "fatal error during installation". We have a brand new Win 7 laptop.
Rmwnt not sure where next to look to resolve this problem. Is there a specific error in the Updating Log? Is there also a Sophos RMS install log.
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